- #WHERE TO PUT GOBOT CODE IN SCRIPT HOW TO#
- #WHERE TO PUT GOBOT CODE IN SCRIPT INSTALL#
- #WHERE TO PUT GOBOT CODE IN SCRIPT FREE#
You can read more about this here, and read about setting up custom tracking here. When the script runs, Zendesk will automatically detect whether or not the Google Analytics tracking code is present on your website, and if so, will automatically pull the tracking ID and report data to the analytics dashboard. The functionality is built into the script by default. Zendesk Chat does not require configuration to report data to Google Analytics. You can read their documentation about this process, as well as what they track and report to Google Analytics, on this Olark documentation page. As usual, you will be asked for your tracking ID. Find Google Analytics in the list (or search for it) and click to configure it. In your Olark dashboard, click on Integrations in the sidebar. Olark has built-in Google Analytics functionality. For more information on what intercom tracks and what data it gives to Google, you can read their documentation here. They will as for your tracking ID, so provide it when prompted.
You have to go to the intercom app store and search for the Google Analytics app. Intercom has Google Analytics integration through their Google Analytics app.
#WHERE TO PUT GOBOT CODE IN SCRIPT HOW TO#
You can read further documentation about what they track and integrate, and how to use the data, in their help center here.
#WHERE TO PUT GOBOT CODE IN SCRIPT INSTALL#
Simply click to install that integration app and you will be prompted to add your Google Analytics ID number. LiveChat offers Google Analytics integration through an integration app in their marketplace.
I’ve covered the most popular platforms I know about here. The only question is, how? That, my friends, depends on the platform. Once you have this in hand and ready to go, you can use it to implement analytics tracking for your live chat platform. It’s a number that looks like UA-12345678-9 and is unique to your account.
To find this ID number, you can check your GA tracking code on your site by viewing your page source, or log in to Google Analytics and find it on the dashboard. The second will have built-in analytics connections and will ask you to provide your analytics ID. The app will have an integration that you set up and will ask you to log into your Google Analytics account. Luckily, this is generally pretty easy.Įvery live chat platform that can be connected to Google Analytics will use one of two methods. If you haven't installed them yet, it may be valuable for you to scan through each one to help you decide which you want to roll with.īefore you can connect your live chat to your Google Analytics installation, you need to gather the data you’ll need to do it.
#WHERE TO PUT GOBOT CODE IN SCRIPT FREE#
All of these operate differently, so you need to figure out the specific instructions on how to connect them.įeel free to use the table of contents below to jump to your live chat system of choice. The truth is, there’s no one solution to this because there are dozens of different live chat plugins out there. How do you track the leads you get? Does it funnel data into Google Analytics, or does it need to be configured to do so? There’s one issue that comes up with these chat plugins that comes up all the time. It’s a great way to get a little bit of attention. It’s a lead generation form, powered by a chatbot, which can send its message to me and let me respond whenever I’m able to do so. It’s a live chat plugin! It has a little message from me, and a box where you can leave a message back. It’s down there in the corner, and it pops up after you’ve spent a minute on the site. If you’re one of my long-time followers, you’ve probably noticed something new in the past few weeks.
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